We currently only ship within Kuwait, with plans to ship internationally very soon!
Standard Delivery is 2 KWD and please allow 1-3 business days for delivery.
Please note that during sale periods and promotional offers, allow up to 7 business days.
We like to give our customers the flexibility of paying cash on delivery (COD) for orders under 100 KWD. Please select 'Cash on Delivery' as your payment method.
Please ensure you have the COD funds available for your order as it is our policy to deliver and complete payment within 7 days of the order being placed.
We work closely with our delivery team to ensure cash on delivery orders are safe. you will be required to sign an invoice upon delivery which confirms collection of your cash. Please pay the exact amount in cash as our couriers cannot take cards and do not carry change.
Shipping is FREE for orders over 30 KWD (except during sale periods).
We hope you are thrilled with your order. However, if for any reason you are not happy with your purchase, simply send us an email at email@example.com detailing your issue and we shall arrange the collection of your returned items and proof of purchase.
We are able to process returns under the following conditions:
- Items are returned within 14 days
- Items are in saleable condition: unopened with all packaging/hygiene seals intact.
- Items are not sale items
We will refund your product by sending the money back to your original payment method following receipt and inspection of the returned items. We will send you an email to notify you that we have processed your return. Please note that it can take your card provider 3 to 5 working days to credit your account. If your card has expired in the meantime, please contact us at firstname.lastname@example.org.
We regret that we are unable to refund your original shipping charges unless the return was a result of our error.